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Warner Music Group - Case study - Net Root

Client

  • Warner Music Group
    Sector: Music entertainment


“Net Root have developed a personalised support plan for a very senior executive’s extensive home IT environment. Their flexibility, attention to detail and approachable and professional manner are very much appreciated.”
John Smallwood, Warner Music Group

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Objectives

  1. Exclusive port of call for global President of Warner Music Group
  2. Deliver VIP support and consultancy (exclusive high level)
  3. Integrate and install high level network at personal London residency

Solutions

  1. Round the clock support for President, family and assistants
  2. Dedicated VIP resource for WMG
  3. Rapid hardware provision / research
  4. Seamless IT user experience
  5. Dedicated on-site resource

Results

  1. London residence of President fully integrated and supported 24/7
  2. IT is no longer a concern for WMG President
  3. Collaborative relationship with VIP support team across globe