Client
- Warner Music Group
Sector: Music entertainment
“Net Root have developed a personalised support plan for a very senior executive’s extensive home IT environment. Their flexibility, attention to detail and approachable and professional manner are very much appreciated.”
John Smallwood, Warner Music Group
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Objectives
- Exclusive port of call for global President of Warner Music Group
- Deliver VIP support and consultancy (exclusive high level)
- Integrate and install high level network at personal London residency
Solutions
- Round the clock support for President, family and assistants
- Dedicated VIP resource for WMG
- Rapid hardware provision / research
- Seamless IT user experience
- Dedicated on-site resource
Results
- London residence of President fully integrated and supported 24/7
- IT is no longer a concern for WMG President
- Collaborative relationship with VIP support team across globe
